Shipping Policy
As a crochet business, some products may take extra time to deliver. We prioritize quality craftsmanship, which may require additional time. If a certain product may take longer to deliver, we'll communicate this to you promptly. We appreciate your understanding and patience.
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Shipping Schedule & Rates
- We ship throughout the month, except on Saturdays, Sundays, and public holidays.
- We partner with leading courier services like BlueDart, FedEx, Porter, and Delhivery for efficient delivery.
- Free standard shipping for orders over Rs. 5,000 across India.
- A flat fee of Rs. 200 is charged for orders below Rs. 5,000.
Order Processing and Delivery
- Order processing time varies, typically 2-3 weeks.
- Delivery times vary based on product availability and size.
- In-stock items: 2-3 business days.
- Customised orders: 10-15 business days or longer depending on the product.
- Other products: 7-12 business days.
- Delays in delivery will be communicated via email or whatsapp.
Urgent Orders
- For urgent orders, please plan ahead.
- Contact us for expedited options; we'll try to accommodate your needs.
Cancellation & Refunds
- Complete order amount, including delivery charges, refunded for cancelled, lost, or undelivered orders.
- Refunds processed according to our cancellation and return policy.
Delivery Timeline
- Orders delivered within 4-5 business days post-shipping.
- You will receive an email once the item has been shipped.`
For further details on order cancellation, returns, or alterations, please refer to the respective page on our website. Feel free to reach out to us for additional assistance.